FAQ’s

Currently, we don’t offer a pickup option for orders.

To ensure the best experience, we focus on delivering directly to your chosen address, making it as convenient as possible for you.
If you have any questions or need help with your delivery, feel free to reach out to us.

These days, email systems are great at filtering unwanted messages, but sometimes Little Spark emails may end up in your Junk or Spam folder.

To make sure you don’t miss any updates, please check those folders and move our emails to your inbox. Remember to add Little Spark as a safe sender, this will help prevent your email system from moving our emails to the Junk or Spam folder in the future, ensuring you stay informed about your order!

Little Spark started as an idea Krystal had one day when she contemplated why she was paying so much for one candle but also knew she needed that candle. She decided that the price of candles was exorbitant and wanted to make a more affordable line without the compromise of quality.

From there the passion and excitement spread. Now Little Spark is made up of a group of friends and family who have banded together to make Krystal’s dream possible. Little Spark started with one person and now has the support of a team, all committed to the vision of quality at affordable prices.

We would love to hear your questions and see if we can help out! Simply flick us an email at [email protected] and we will get back to you, this mailbox is actively monitored and we always aim to respond in a timely manner.

We are so glad you asked! Did you know, 90% of our postage materials (postage popcorn, kraft wrapping, air pillows and even a lot of the boxes) are reused from shipments received from our suppliers?

Little Spark is committed to being environmentally conscious and this is why a refill option is available. Unfortunately this can be a little logistically difficult if you are located on the other side of the country. But Little Spark is always open to lessening the environmental footprint left by human inhabitants.

Yes! We certainly do. We can create a personalised gift card, or a whole new label. Some examples of previous personalised labels can be found on the gallery.

We offer options from beautiful Bridesmaid and Made of Honour labels, through to the simplest of Name labels.

Reach out and let’s see if we can bring your vision to life!

The answer is really in the names of the equipment.

A Melt Burner (tea light) burns the melt at a high temperature which it reaches quickly and maintains until the flame is extinguished, this results in a shorter life for your melt.

A Melt Warmer (electric) slowly warms up the wax and keeps it at a warm temperature allowing for a longer fragrance throw. However, be careful because there are some cheaper warmers on the market that are also set too high resulting in burning. Of course, we test all products we sell to make sure you’re only getting the best quality.

The answer really comes down to the level of care you would like to take with your candles. Once you have lit your candle you will see the flowers floating in the melted wax. To keep your flowers looking beautiful, extinguish the flame when you are done and then use a small tool, such as a toothpick, to push any petals to the side of the candle vessel and away from the wick. This way the flowers will become suspended in the cooled wax away from the wick so that on the next burn the lighter or match will not singe the flowers.

While the idea of offering Little Spark in wholesale quantities is exciting, it’s simply not feasible at the moment due to challenges with stock and materials and ensuring our high standards in quality remains consistent.

Hopefully, this will be possible in the future!

Orders can be shipped Australia wide! Unfortunately without your exact order size it is impossible to give a blanket quote, however, if you place the items you are wanting into your cart then before you get to payment you’ll be shown your shipping cost.

All orders are processed once payment is received.

We aim to have your order made and shipped within 7 calendar days, though during busy periods it may take up to 10 days.
You’ll receive automated email updates as your order moves through our system to keep you informed on its status, every step of the way.

If you have any questions about your order, you can always email us at [email protected] we are always happy to help however we can.